Contact · Direct to the founder

One inbox. One founder.
One business day.

SanctumShield is operated by Lindsay Hiebert (Founder, CISSP) under PIGENAI LLC. Every form on this page routes to Lindsay’s inbox via Resend — no SDR, no ticket queue, no gatekeeping. One-business-day turnaround is the commitment.

§ 01 · What to reach out about

Security review, procurement, partnership — or anything else.

Security review

SIG Lite, CAIQ, vendor security questionnaires, MSA / DPA / BAA requests, sub-processor inquiries, penetration test reports, incident disclosure questions.

Procurement

Volume pricing, multi-year terms, custom invoicing, PO-based billing, ACH instead of card, EU / UK / Canada-specific contracting.

Cyber insurance + brokers

Carrier or broker conversations about accepting SanctumShield reports as an underwriting input. Includes the verification URL as the underwriter-facing artifact.

Partnerships

MSSP / MSP / vCISO / consultant partner conversations. White-label and reseller inquiries (subject to roadmap fit).

Custom log connectors

Firewall, proxy, DNS, or SIEM exports we don't yet parse. Common requests: Cisco Umbrella, Zscaler, Netskope, Palo Alto Cortex, Microsoft Defender, custom JSON.

Glossary / content corrections

Wrong citation, outdated stat, missing term, broken link, factual fix. Corrections are processed within 48 hours.

§ 02 · Send a message

Message lands directly in the founder’s inbox.

Sent via Resend from forms@sanctumshield.com (verified branded sender). Submissions are not stored on SanctumShield infrastructure beyond delivery; they live in the founder’s inbox under standard email retention.

§ 03 · Other ways to reach SanctumShield
LinkedIn

Founder LinkedIn for ongoing thought leadership, Cloud Next '26 perspectives, and Agent Governance category commentary.

linkedin.com/in/lindsayhiebert →
Trust questions

Security posture, sub-processor list, data residency, BAA availability, continuity, founder credentials — see the Trust page first; specific questions go through the form above.

/trust →
Founder bio

Lindsay Hiebert: CISSP (cert #539218, expires 2027-07-31), 15+ years at Cisco, 7+ years at Intel (led Network Builders 550+ partners), Chief Marketing & AI Officer at Nybsys.

/about/lindsay-hiebert →
Contact SanctumShield — direct to the founder, one business day